1st Time Account Setup (No Groups)

Overview

Please follow these steps to set up Insights the the first time. *If you have the Plus, Pro, or Enterprise plan and many devices please follow this set up with Groups instead. *Insights was formally known as Sensor Cloud.


Quick Links:

Configure Insights

1. Open a web browser and navigate to http://www.myalertlist.com/

2. Log in with the provided Insights username and password.


Configure Device Settings

1. From the device list look to the right of the device’s name. Click the link “view”.

2. Next to “Device Information”, click the “Edit” link.

3. Give the device a friendly name such as “Gateway Building A”.

4. Select a monitoring interval (how often to record the temperature)

5. Enter the address where the device will be installed (this is used in map view).

6. Select the time zone where the unit is installed.

7. Select “US” to display sensor readings in US Customary measurements (Fahrenheit) or “Metric” for SI (Celsius) units.

8. Select Disabled for the Public URL and click save. The changes are saved and you will return to the Device View screen.

9. If your plan has it. Store and Forward should be always enabled.

10. Tags (optional) are used to filter devices when searching and for group device alerts. Device alerts are missed reports and power monitor alerts. These tags do not apply to sensor alerts.

 

Configure Sensors

Do the following for each connected sensor:

1. From the device list look to the right of the device’s name. Click the link “view”.

2. Scroll down until you see the sensor you want to edit.

3. Enter a friendly name for the sensor such as “Freezer 1”.

4. Reading Offset. Recommend to be left blank for most applications. What it does is offset the temperature reading by the set amount. E.G. setting -10 will cause the probe to read 10 degrees less.

5. Tags. If a group sensor alert has tags it will only apply to sensors that match those tags.

6. Expected Min/Max. This adjusts the minimum and maximum range of the dials in dials view.

7. Click “Save Sensor” when done.


Configure Device Alerts

Set the Missed Report Alert

1. From the device list look to the far right and click “Alerts”.

2. The Missed Report Alert will notify you if the device or any of the sensors stop reporting after a certain number of monitoring intervals. This will apply to all devices in the group.

3. Click Add New Device Alert.

4. Enter a friendly name for the “Alert Name” such as “Not Transmitting”.

5. If your Insights monitoring plan includes continuous alerts, select how often to send alerts during an alarm condition. “Only send once” is available for all plans. Contact support if you’d like to add continuous alerts to you plan.

6. From the “Alert Type” dropdown, select “Missed Report”.

7. From the “Alert Threshold” dropdown, select “More Than”.

8. Enter the number of intervals in a row of missed readings in order to trigger the alert. The minimum is 4.

9. From the “Send Notifications” dropdown, select if notifications should be sent all the time, in the evenings, or evenings and weekends. Always is recommended.

10. From the “Notification Type” dropdown, select email, SMS or phone. Input the email and number that you want. For SMS you should select the carrier used by that particular number. Click the “Add Another Notification” and repeat the addition of alert notifications until all contacts and notification types have been entered as needed.

11. Check the “Send on Clear” checkbox.

12. Click “save” when finished.



Set the AC Power Loss Alert

1. From the device list look to the far right and click “Alerts”.

2. The Missed Report Alert will notify you if the device or any of the sensors stop reporting after a certain number of monitoring intervals. This will apply to all devices in the group.

3. Click Edit if there already is a missed report or click Add New Device Alert.

4. The AC Power Loss Alert will notify you if the device loses external power and is operating on its internal battery backup.

5. Click “Add New Alert”.

6. Enter a friendly name for the “Alert Name” such as “Lost Power”.

7. If your Insights monitoring plan includes continuous alerts, select how often to send alerts during an alarm condition.

8. From the “Alert Type” dropdown, select “Power Monitor”.

9. From the “Alert Threshold” dropdown, select “AC Power Lost”.

10. Enter the number of consecutive intervals the reports must be missed before an alert is sent in the Alarm Delay field (typically 1).

11. From the “Send Notifications” dropdown, select if notifications should be sent all the time, in the evenings, or evenings and weekends.

12. From the “Notification Type” dropdown, select email, SMS or phone.

13. Enter the email or phone number in the “Send Alert To” field. If you are sending an SMS text, you will also need to select the mobile carrier of the phone that will receive the SMS.

14. Check the “Send on Clear” checkbox.

15. Click the “Add Another Notification” and repeat the addition of alert notifications until all contacts and notification types have been entered per as needed.


Configure Sensor Alerts


1. From the device list look to the far right and click “Alerts”.

2. Click “Add New Sensor Alert”.

3. Select the sensor the alert will apply to and click “Next”

4. Enter a friendly name for the “Alert Name” such as “Too Hot”.

5. If your Insights monitoring plan includes continuous alerts, select how often to send alerts during an alarm condition.

6. From the “Alert Type” dropdown, select a type appropriate for your sensor such as “Temperature” or “Humidity”.

7. From the “Alert Threshold” dropdown, select “Above” or “Below”.

8. Enter the temperature in degrees that represents the threshold that if the temperature rises “Above” or “Below” triggers alerts.

9. Enter the number of consecutive intervals that the threshold must be crossed before an alert is sent in the “Alarm Delay” field. 1 is recommended for most applications.

10. From the “Send Notifications” dropdown, select if notifications should be sent all the time, in the evenings, or evenings and weekends.

11. From the “Notification Type” dropdown, select email, SMS or phone.

12. Enter the email or phone number in the “Send Alert To” field. If you are sending an SMS, you will also need to select the mobile carrier of the phone receiving the SMS.

13. Check the “Send on Clear” checkbox.

14. Click the “Add Another Notification” and repeat the addition of alert notifications until all contacts and notification types have been entered as needed.

15. Click “Save Alert”.

16. Repeat this process for any other threshold you need to monitor.

                               

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