1st Time Account Setup (No Groups)

Please follow these steps to configure Insights for the first time. 

Note: If you have the Plus, Pro, or Enterprise plan and are using a large number of devices, please follow this guide instead: Insights Setup with Groups

Note: Insights was formally known as Sensor Cloud.


Click here if you prefer video!: Account Setup Video (No Groups).


Table of Contents:

Access Insights

  1. Open a web browser and navigate to http://www.myalertlist.com/
  2. Log in with the provided Insights username and password.  These credentials are automatically sent to the email used during purchase.


Configure Device Settings

  1. From the device list, browse to the right of the device’s name. Click the “View” button.
  2. Next to “Device Information”, click the “Edit” link.
  3. Give the device a friendly name such as “Gateway Building A”.
  4. Select a monitoring interval (how often a temperature reading is taken).
  5. Enter the address where the device will be installed (this is used in map view).
  6. Select the time zone where the unit is installed.
  7. Select “US” to display sensor readings in US Customary measurements (Fahrenheit) or “Metric” for SI (Celsius) units.
  8. Select Disabled for the Public URL and click save. The changes are saved and you will return to the Device View screen.
  9. If your plan allows, the Store and Forward feature should always be enabled.
  10. Tags (optional): See Insights Setup with Groups

 

Configure Sensors

  1. From the device list, browse to the right of the device’s name. Click the “View” button.
  2. Navigate to the appropriate port and click the "Edit" button.
  3. Enter a friendly name for the sensor such as “Freezer 1”.
  4. Reading Offset: Recommend to be left blank for most applications. This feature offsets the temperature reading by the set amount.  For example, setting a value of -10 will cause the probe to read 10 degrees less than the actual reading.
  5. Tags (optional): See Insights Setup with Groups
  6. Expected Min/Max: This adjusts the minimum and maximum range of the dials in "Dials" view.
  7. Click “Save Sensor” when done.


Configure Device Level Alerts

Example: Missed Report Alerts

  1. From the device list, browse to the right of the device’s name. Click the “Alerts” button.
  2. The Missed Report Alert will notify you if the device or any of the sensors stop reporting after a certain number of monitoring intervals.
  3. Click "Add New Device Alert"
  4. Enter a friendly name for the “Alert Name” such as “Not Transmitting”.
  5. If your Insights monitoring plan includes continuous alerts, select how often to send alerts during an active alarm. “Only Send Once” is available for all plans.  Contact support if you’d like to add continuous alerts to you plan.
  6. From the “Alert Type” dropdown, select “Missed Report”.
  7. From the “Alert Threshold” dropdown, select “More Than”.
  8. Enter the number of consecutive intervals of missed readings in order to trigger the alert. The minimum value here is 4.
  9. From the “Send Notifications” dropdown, select when you want notifications to be dispatched. Always is recommended.
  10. From the “Notification Type” dropdown, select email, SMS or phone. If using SMS, ensure to select the appropriate provider.
  11. Click the “Add Another Notification” and repeat the addition of alert notifications until all appropriate contacts have been added.
  12. Check the “Send on Clear” checkbox if desired.  This will send a follow up confirmation once an alert has been resolved.
  13. Click “Save” when finished.


Configure Sensor Level Alerts

Example: Temperature Alerts

  1. From the device list, browse to the right of the device’s name. Click the “Alerts” button.
  2. Click “Add New Sensor Alert”.
  3. Select the sensor the alert will apply to and click “Next”
  4. Enter a friendly name for the “Alert Name” such as “Too Hot”.
  5. If your Insights monitoring plan includes continuous alerts, select how often to send alerts during an active alarm. “Only Send Once” is available for all plans.  Contact support if you’d like to add continuous alerts to you plan.
  6. From the “Alert Type” dropdown, select a type appropriate for your sensor.  "Temperature" is the default value.
  7. From the “Alert Threshold” dropdown, select “Above” or “Below”.
  8. Enter the temperature in degrees that represents the proper threshold desired.  For example, "Above" + "90" degrees.
  9. Enter the number of consecutive intervals that the threshold must be crossed before an alert is sent in the “Alarm Delay” field. 1 is the default value.
  10. From the “Send Notifications” dropdown, select when you want notifications to be dispatched. Always is recommended.
  11. From the “Notification Type” dropdown, select email, SMS or phone. If using SMS, ensure to select the appropriate provider.
  12. Check the “Send on Clear” checkbox if desired.  This will send a follow up confirmation once an alert has been resolved.
  13. Click the “Add Another Notification” and repeat the addition of alert notifications until all appropriate contacts have been added.
  14. Click “Save Alert”.
  15. Repeat this process for any other threshold you need to monitor.

 

Was this article helpful?

Contact Support