TempAlert Support

Search articles and video's to get the most out of your Temperature Alert Device


Advanced Configurations

  • Access Developer Mode/Older UI

    Developer more is for advanced users and for those who prefer the UI of the older models. This mode is also used to place the device into stand-alone mode, which does not require Sensor Cloud for alert emails. Steps Connect your WiFi device to the computer via the PC port, and type 10.99.99.1 ...

    Aug 10, 2016 11:06AM EDT
  • Setting up a Custom Mail Server

    This article will guide users through the process of setting up a custom mail server from specific mailing domains as certain default setups are unavailable in the device. Setting up these custom SMTP's require users to access the Developer Mode Console (10.99.99.1). Steps After successfully...

    Aug 03, 2016 10:49AM EDT
  • SMTP Servers with Port Numbers

    When setting up your WiFi device in developer mode you will need to set up your email which requires your email providers SMTP settings. Here's a list of common SMTP server settings, security protocol and ports. If your email is not listed here or you would like to try with different ports, please g...

    Aug 03, 2016 10:50AM EDT
  • SNMP OID information for WiFi 350

    Our OIDs start with 1.3.6.1.4.1.27297. The traps T@ sends are: 1.3.6.1.4.1.27297.0.1 - Return to Normal 1.3.6.1.4.1.27297.0.2 - High Alarm 1.3.6.1.4.1.27297.0.3 - Low Alarm 1.3.6.1.4.1.27297.0.4 - Shutting Down The 350 has SNMP GETs starting on firmware 8.05. Older models do not support GETs. W...

    Sep 21, 2016 01:45PM EDT
  • Locating the MAC Address.

    ​This article provides a guide on how to locate the MAC address for the WiFi device. A MAC Address (Media Access Control Address) is a unique identifier that can be assigned to a network. Steps Connect your WiFi device to the computer via the PC port and access the Developer Mode Console (10.99....

    Aug 03, 2016 10:51AM EDT
  • Updating the WiFi Device Password

    Updating the device password for your Wifi device is an important way to increase device security. By updating this password unauthorized users won’t be able to change your network settings. It is also recommended to update your firmware to ensure it’s on the most secure version. To update your pas...

    Feb 10, 2017 11:45AM EST
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