TempAlert Support

Search articles and video's to get the most out of your Temperature Alert Device

Getting Started

  • 1st Time Account Setup (No Groups)

    Video Guide Overview Please follow these steps to set up sensor cloud the the first time. *If you have the Plus, Pro, or Enterprise plan and many devices please follow this set up with Groups instead. Configure Sensor Cloud 1. Open a web browser and navigate to http://www.myalertlist....

    Sep 15, 2016 03:06PM EDT
  • 1st Time Account Setup (With Groups)

    Video Guide Overview If you have the Plus, Pro, or Enterprise plan and many devices please follow this setup. Groups allow for greater scalability when setting up alerts and user restrictions. *If you do not have groups please follow this set up without groups instead. Configure Sensor Cloud...

    Sep 15, 2016 03:06PM EDT
  • Change Device Settings (Celsius, Time Zone, Name, Etc.)

    There are many adjustable settings for your device in Sensor Cloud. This includes things like changing the units of measure to Celsius, changing Time Zone, adjusting device name and much more. This guide will show you how to make these changes. Steps Login to your Sensor Cloud account and c...

    Aug 03, 2016 11:30AM EDT
  • Where To Find Login Info

    Temperature@lert emails your username and password to the email address of whoever purchased the device. The email address they used at checkout is usually the default login. If you were the purchaser and do not see this email in your inbox or SPAM folder, please contact us at support@temperatureale...

    Aug 03, 2016 11:30AM EDT
  • How to Export Data

    Exporting data from a sensor enables you to backup and store previous sensor readings. This guide explains how to export and save your data. Note: Before you delete a device or stop using a sensor, always remember to export and save your readings. Once a device is deleted, all previous readings ...

    Aug 09, 2016 11:09AM EDT
  • Users Tab & Permissions

    The Users tab lists all current users. Use this tab to create new users, delete users, and manage user permissions via the following settings: Preferences: Edits the user’s default view Profile: Edits the user’s profile Group Permissions: Edits which groups the user can view ...

    Aug 03, 2016 11:31AM EDT
  • Intervals

    This article explains what intervals are and how they work in creating alerts. An interval is the time a device takes before sending a reading. If your interval is 5 minutes and you set an alert to wait 4 intervals then it won't trigger until after 20 minutes. The minimum interval available is 3 m...

    Aug 03, 2016 11:31AM EDT
  • Sending Alerts to Multiple Recipients

    This technote explains how to send alerts to multiple recipients. Steps 1. Log in to your Sensor Cloud account, then locate the device for which you want to create or edit an alert. 2.Click Alerts. 3. The Alerts For <device name> list displays. 4. To create a new alert, click Add New...

    Aug 03, 2016 11:32AM EDT
  • How to Test Email and SMS alerts

    This guide provides a walkthrough on how to trouble shoot your Phone and SMS alert messages. Steps To verify that the correct phone number and carrier have been included in the alert: From the Device tab, choose Device List. Locate the appropriate device, then click Alerts. ...

    Aug 05, 2016 11:26AM EDT
  • Device Alerts vs. Sensor Alerts

    This tech note provides information on the two types of alerts that can be created in Sensor Cloud. Each alert limits you to certain options. Information *Note* First make sure that your sensor is plugged in and the device is transmitting. When creating alerts there are two distinct types. D...

    Aug 03, 2016 11:33AM EDT
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